Consumer Information Guide: A Guide to Death Care in Ontario - Everything you need to know

The Bereavement Authority of Ontario's Consumer Information Guide: A Guide to Death Care in Ontario is a free consumer-protection information booklet. The guide is written for families and the public to know their rights and responsibilities before entering into contracts with organizations that are licensed under the Funeral, Burial and Cremation Services Act, 2002. All licensees of the BAO are required to provide consumers with a copy of this guide. Please click on the button below to download a free printable version of this guide.